Terms & Conditions

Clear rules for a real marketplace.

These Terms explain the agreement behind your MANGLO account, wallet, live services, supplier-linked orders, refunds, referrals and optional AI assistance—without hiding the important parts behind vague legal language.

Effective 14 September 2026Wallet in INRServer-validated orders
MMANGLO
Clear terms
Terms built around how the product actually works.
Price and destination recheckedBefore the transaction engine accepts an order.
Supplier outcomes matterRecent completions and failures influence service health.
Rights stay clear No fake guarantees
Your account, your responsibility

Keep your credentials secure, provide accurate information and use MANGLO only for lawful purposes.

Live marketplace, changing supply

Service prices, limits, speed, availability and refill status can change when upstream supply changes.

Money movements stay traceable

Wallet deposits, order debits and eligible refunds are recorded in your MANGLO account.

Controls before and after an order

MANGLO revalidates price, quantity and destination, then tracks provider outcomes and service health.

Plain-language note: the cards and visual summaries make these Terms easier to understand, but the complete numbered sections below are the agreement that governs your use of MANGLO.
01

Agreement to these Terms

The contract

These Terms & Conditions govern your use of MANGLO, operated by MANGLO. By accessing MANGLO, creating an account, funding a wallet, placing an order, using MANGLO AI, opening a support request or otherwise using the service, you agree to these Terms and the policies linked from this website.

If you do not agree, do not use MANGLO. You must be legally capable of entering this agreement under the law that applies to you, or use MANGLO with the authority required by that law.

02

Accounts and account security

Access

You are responsible for the activity performed through your account and for keeping your login credentials confidential. Use accurate account information and keep your email address accessible because account verification and password recovery depend on it.

If you believe your account has been accessed without permission, contact support promptly. MANGLO may limit or refuse access where reasonably necessary to protect customers, the service, payment integrity, supplier systems, or to comply with law.

03

What MANGLO provides

Marketplace

MANGLO is a marketplace and management layer for third-party digital social-growth services. Listings can include services for platforms such as Instagram, YouTube, TikTok, Telegram and X. The underlying delivery is dependent on third-party suppliers and the relevant social platform.

Service names, categories, estimated speed, minimums, maximums, refill labels and other provider-supplied information are descriptive marketplace information—not guarantees of a particular result. References to third-party platforms do not imply sponsorship, endorsement or affiliation.

04

Live pricing, limits and availability

Before checkout

Prices are shown in Indian rupees unless stated otherwise. Supplier rates, customer prices, quantity limits and availability may change as the live catalog changes. MANGLO checks the current service record before accepting an order.

If the live price changes after you viewed a quote, MANGLO can require you to review the updated amount before the order is accepted. A service that is stale, paused, quarantined or otherwise unavailable cannot be ordered through the normal transaction flow.

05

Destination links and order instructions

Your input

You must provide the correct public destination and quantity for the service you select. MANGLO validates obvious destination mismatches for supported platforms—for example, a follower service may require a profile or channel rather than a post.

Validation reduces avoidable mistakes but cannot prove that every destination is eligible for every upstream supplier. You remain responsible for confirming that the target is correct, public where required, and permitted under applicable law and the relevant platform rules.

06

Order submission and supplier processing

After confirmation

Once confirmed, an order may be submitted to the connected supplier immediately. MANGLO records its own public order ID and, where available, the supplier-linked order ID and status. Provider information is translated into simpler MANGLO states for your dashboard.

Once processing begins, changing the destination, quantity or service may not be technically possible. Do not place a duplicate replacement order merely because a supplier response is delayed. Where submission is uncertain, MANGLO can hold the order for verification rather than blindly submit it a second time.

07

Service health and automatic quarantine

Supplier quality

MANGLO may rank, lower, hide or pause supplier services using recent completed, partial, failed and refunded outcomes together with operator controls. Repeatedly failing services can be automatically quarantined from customer ordering.

A health score is an internal quality signal based on recent MANGLO history. It helps reduce exposure to poor supplier performance, but it does not guarantee future completion, speed, retention or availability.

08

Cancellations, failures, partial delivery and refunds

Order outcomes

Orders already processing may not be cancellable on request because the upstream work may have started. If a supplier definitively rejects a new submission, or later reports an eligible Canceled or Failed outcome, MANGLO can restore the eligible order debit to the MANGLO Wallet automatically.

If a supplier reports Partial delivery with a measurable undelivered quantity, MANGLO can calculate an eligible proportional wallet refund for that undelivered portion. Refund handling, payment reversals and exceptions are explained in the Refund & Cancellation Policy.

09

Refills and retention

Service-specific

A refill is available only when the listing/provider supports it and the relevant refill conditions are satisfied. A refill label is not a promise of permanent retention, and a refill request is not the same as a cash refund.

Social platforms may remove accounts, posts, views, followers, likes or other activity for reasons outside MANGLO’s control. Platform-side changes can affect delivery and retention even after a supplier marks an order completed.

10

Wallet and payments

Money

The MANGLO Wallet is an account balance used for purchases on MANGLO. Wallet funding is credited only after server-side payment confirmation. MANGLO currently does not provide a general cash-withdrawal feature for wallet balances or promotional credits, except where a different outcome is required by applicable law.

Deposits, order debits and eligible order refunds are recorded as separate wallet entries. A bank, card or UPI reversal is different from a MANGLO Wallet refund. Payment-specific situations are covered in the Refund & Cancellation Policy.

11

Referral and promotional credits

Promotions

MANGLO may offer referral or promotional wallet credits subject to the rules shown for that program. Referral attribution, qualifying-order requirements, reward limits and margin safeguards may apply. Rewards are generally MANGLO Wallet credits rather than cash.

Self-referrals, duplicate or coordinated accounts, fabricated activity, manipulation of attribution, or other attempts to obtain rewards dishonestly may be rejected, withheld or reversed where permitted by law.

12

MANGLO AI

Optional assistance

MANGLO AI is an optional assistant for navigating the live catalog, comparing services and preparing a quote or next step. AI output may be incomplete or wrong and is not a guarantee of supplier performance or platform outcome.

The normal transaction engine—not the AI response—controls final service availability, destination validation, price, quantity, wallet balance and order submission. You should review the actual service details before confirming an order.

13

Acceptable use

What is not allowed

You must use MANGLO lawfully and responsibly. You may not use the service for fraud, impersonation, harassment, illegal activity, infringement, attempts to compromise MANGLO or its suppliers, deceptive political activity, payment abuse, credential theft, automated abuse, or any activity that violates rights of others.

You must also respect the rules and restrictions of the social platform connected to the destination you submit. MANGLO may refuse orders or restrict access where use creates security, legal, fraud or abuse risk.

14

Third-party platforms and suppliers

Dependencies

MANGLO does not control social platforms, payment networks or upstream service providers. They may change APIs, pricing, eligibility, algorithms, policies, delivery capacity or availability without MANGLO’s control.

Accordingly, MANGLO does not guarantee virality, revenue, follower retention, permanent metrics, “ban-proof” results, a particular delivery time, platform eligibility or uninterrupted availability. Provider-reported timings are estimates unless a listing expressly says otherwise.

15

MANGLO content and intellectual property

Ownership

The MANGLO name, branding, website design, software, original interface elements and MANGLO-created content are protected by applicable intellectual-property laws. You may use the website for its intended customer purposes but may not copy, scrape, reverse engineer, resell access to, or misuse protected MANGLO materials except where law permits.

Third-party names, logos and trademarks belong to their respective owners and are used only to identify the relevant platform or service context.

16

Availability, changes and maintenance

Service operation

MANGLO may update, improve, remove or temporarily interrupt parts of the service for maintenance, supplier changes, security, fraud prevention, legal compliance or product development. We may also change which supplier services are available as quality data changes.

We aim to keep customer-facing information current, but no online service can be promised to operate without interruption or error at all times.

17

Responsibility and liability boundaries

Legal limits

You are responsible for the links, accounts, content and instructions you submit and for deciding whether a service is appropriate for your use. To the maximum extent permitted by applicable law, MANGLO is not responsible for indirect or consequential losses caused by third-party platform changes, supplier interruptions or results outside MANGLO’s reasonable control.

Nothing in these Terms excludes, restricts or overrides any liability, consumer right, refund right or remedy that applicable law does not allow to be excluded or restricted.

18

Related policies and changes to these Terms

Keep informed

These Terms should be read together with the Privacy Policy, Refund & Cancellation Policy and Trust & Safety page. If a specific promotion or feature publishes additional terms, those additional terms apply to that feature together with these Terms.

MANGLO may update these Terms when the product, law or operating model changes. Material updates will be published on this page with a revised effective date. Continued use after an update means the revised Terms apply from the point permitted by law.

19

Questions, complaints and disputes

Contact

If you have a question about these Terms or a problem with an order, start with MANGLO support so the correct account, payment or order context can be reviewed. Order-linked support is available from your dashboard.

You can also contact support@manglo.shop. These Terms remain subject to applicable law and any mandatory consumer or dispute-resolution rights that apply to you.

One order, four responsibilities

The agreement follows the transaction.

The Terms are designed around the same stages the product uses, so the legal page and the transaction engine tell the same story.

01You choose carefully

Select the correct live service, destination and quantity.

02MANGLO validates

Current service state, price, limits, destination and wallet balance are checked.

03Supplier processes

Delivery and status depend on the connected upstream service.

04MANGLO records the outcome

Status, eligible refund activity and service-health learning remain tied to the order.

Need clarification before ordering?

Ask first. MANGLO support can help with how the marketplace, wallet, order states and policies work. Support cannot guarantee an outcome controlled by a third-party platform or supplier.

Terms & Conditions | MANGLO