A discount looks simple from a customer's side: 20% off means they pay 80% of the original price. From the seller's side, most product costs do not automatically fall by 20%. That is why a promotion can reduce profit far more sharply than it reduces revenue.
First, calculate the new selling price
For an item originally priced at ₹1,000, a 25% discount makes the customer price ₹750. Before celebrating the order volume, subtract the full costs attached to each order.
Example: what happens to the margin?
Assume the complete per-order cost is ₹650 and stays constant during the promotion. This is an example, not a marketplace rate.
| Regular price | 25% off | |
|---|---|---|
| Selling price | ₹1,000 | ₹750 |
| Total per-order cost | ₹650 | ₹650 |
| Profit | ₹350 | ₹100 |
| Profit margin | 35% | 13.3% |
Revenue falls by 25%, but profit per order falls from ₹350 to ₹100—a reduction of about 71%. Extra volume would need to make up the difference, and there may be extra advertising or fulfillment work as well.
Find your break-even discount
If costs are fixed per order, the largest discount before profit reaches zero is (original price − total cost) ÷ original price × 100. In the example that is 35%. Do not use 35% as a safe promotion target: it leaves nothing for unexpected costs or business overhead. Percentage-based platform fees can change with the discounted price, so recalculate rather than assuming every cost is fixed.
Four questions before announcing a sale
- Does the discounted price still cover product, packaging, shipping and fees?
- Will advertising or return costs rise during the promotion?
- What is the goal—clearing inventory, attracting new buyers or increasing repeat orders?
- How will you measure actual profit after the promotion ends?
Use the same formula in INR, USD, GBP or EUR, but enter your actual local costs. Tax and consumer-promotion rules depend on where and how you sell.
Try the discount calculator for an immediate sale-price estimate, then the profit calculator for a fuller cost breakdown.
One small next step.
Use Manglo's free toolkit to put the ideas in this guide into practice. No sign-up required.
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